Visitor

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4 Messages

10/28/2026 10:43 PM

2 months to bury a cable. Guy left empty alcohol can of White Claw- Watermelon

I finally got my cable buried (After about 2 months of asking!) and after reporting it was a tripping hazard due to Halloween this weekend. Then, the guy in his "XFINITY TRUCK" threw/left a large sized, empty White Claw Watermelon can on my curb outside of his passenger side door! Unbelievable!

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Visitor

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4 Messages

19 hours ago

Not even attempting to call Customer Service about this. Waste of my time and energy. Xfinity will not be getting any more of my business, loyalty, or especially- my hard-earned money!!

Official Employee

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3.1K Messages

16 hours ago

Hey @user_kio26n, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you sharing your experience and feedback. We would be more than happy to collect the information and pass it along to our leadership team for review. 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.

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