Visitor
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1 Message
2 Gig 250 Meg Upload Speed Issues
I have spent a week dealing with online chat support and a few calls from God knows where call centers. I have changed over to the XB8 Modem and we are still capped with 1.4G download and 40 Megs upload. - This final call was the online CSR telling me it my equipment issue. I have a Orbi970 hard wired into the XB8 Gateway in Bridge Mode and out of Bridge Mode same results tests. Any real help in here would be greatly appreciated. - Fiber companies are now building in our area and may just be easier to switch to them.
XfinityDemitrius
Official Employee
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2.7K Messages
2 hours ago
Hey @JayceBond007. Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to confirm the subscription and eligible speeds for the location. If you could please send me a [Modmail message](https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your full first/last name and complete service address (Including the city, state, and zip code). I'd be more than happy to look into this for you.
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