$100 Amazon gift card

I subscribed to the 500 Mbps plan based on the promise of receiving a $100 Amazon gift card, as stated in your promotion. However, despite fulfilling all requirements, I have yet to receive it.

When I contacted your support team, an agent admitted that this was misleading—essentially confirming that customers are being deceived. This is completely unacceptable. If I had known this, I would have chosen Metronet’s fiber plan, which provides better service and actually honors its promotions.

I expect an immediate resolution and the fulfillment of the promised $100 Amazon gift card. Please escalate this matter if necessary and provide a clear response on how you will address this issue.

Looking forward to your prompt action.