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Airtana
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4 Messages

Wednesday, September 24th, 2025 9:07 PM

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$1 movie reward

Can you please explain why there is no $1 movie reward for Sept. 2025?  I am a platinum member and that is really the only reward I use so is there is way to get this reward for Sept?  

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Updated 

8 months ago

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EG

Expert

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118.1K Messages

8 months ago

The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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XfinityJorge

Official Employee

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3K Messages

8 months ago

 

Airtana Hello! Thank you so much for using our Forums and for taking the time out of your day to contact us about our Xfinity Rewards. We are happy to work together and look into the account to see if that is availbale and for some reason not showing on your end. To get started can you send us a DM with your full name and service address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

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user_0df549

Visitor

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13 Messages

8 months ago

I have the same issue. No $1 movie available for September.

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XfinityBenjaminM

Official Employee

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3K Messages

 

user_0df549 Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to look into your Xfinity Rewards and see what is going on with the reward. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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8 months ago

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