$1 movie night

I’m a Platinum Rewards member here to ask why I didn’t receive the $1 Movie Night offer this month (August ‘25)?

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EG

Expert

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113.8K Messages

2 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityGabriel

Official Employee

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2.7K Messages

2 months ago

user_8qf4jh, HI there! Thanks for taking the time to reach out. We are truly grateful for your loyalty as a Platinum Rewards member. I can understand the concern with recieving those $1 Move Night offers. You've certainly reached the right place for help. In reviewing the monthly rewards for August, I have confirmed that these rewards aren't available this month. I would happy to check on the rewards that are available for your account this month. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page.

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user_4fbf85

Visitor

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3 Messages

That's almost the only "reward" I use.

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2 months ago

boldiczar

New Poster

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3 Messages

Same here. There is never anything else useful there even at Platinum level!! Useless!

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2 months ago

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user_wbgra0

Visitor

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2 Messages

2 months ago

Me too! Very disappointing. A bunch of worthless sweepstakes offers.

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user_g31pov

Visitor

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1 Message

2 months ago

It had become almost worthless when all the newer releases went from 5.99 to 9.99 anyway. Xfinity's reward program is a complete joke, the dollar movie night was the only reward even worth using. On top of that my bill just keeps increasing.

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XfinityBenjaminM

Official Employee

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2.5K Messages

user_g31pov Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you're having issues with our Rewards Program, and we'll be happy to see what we can do about your increasing bill. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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2 months ago

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user_2la4jz

Visitor

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1 Message

Yup, time to move on....terrible

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2 months ago

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user_97t156

Visitor

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2 Messages

1 month ago

Absolute <Edited: Language>. I can't believe this

(edited)

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Rr67gto

New Poster

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2 Messages

They stopped the 1 dollar, movie, because they are greedy. Perhaps if enough people terminated there service and started streaming content the greedy comcast company would get the drift.

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13 days ago

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user_97t156

Visitor

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2 Messages

1 month ago

The only reason I even look at my rewards section

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XfinityRay

Official Employee

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3.3K Messages

Thank you for sharing that you look forward to the $1 movie nights, user_97t156. From my understanding, the Xfinity Rewards team is working on the movie Rewards and we hope to see that brought back again soon.

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1 month ago

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user_wbgra0

Visitor

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2 Messages

1 month ago

Xfinity used to offer a $1.00 movie rental up to $5.99 once per week for Platinum rewards members and we used it often and then they dropped it to once every month and now for the month of August they took that away as well. It was the only reward my family ever used other than a few good freebies at the beginning of the rewards program. We don’t want or need useless sweepstakes offers that fill up our email addresses with useless spam after those companies sell our email address domains to other companies soliciting useless offers we are not interested in. So yes, i agree with the comments from others that it’s no longer worthwhile. Not even worth signing in anymore.

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user_syq5rm

Visitor

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3 Messages

1 month ago

Agree with everyone else that the $1 movie rental was the only decent reward for Xfinity. Why can't they just say if or when it will be back?

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XfinitySeth

Official Employee

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546 Messages

Hello user_syq5rm! I loved the $1 movie night myself, so I get where you're coming from for sure. We're not offering the $1 movie night at this exact time, but there's always a chance it could show up in future rewards. Your feedback goes a long way in getting certain rewards out the door, so to make sure you don't miss out, stay locked to xfinity.com/rewards 👍

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1 month ago

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user_syq5rm

Visitor

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3 Messages

@XfinitySeth That is not an answer

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17 days ago

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user_qgv5lz

5 Messages

1 month ago

Completely agree with these comments. The so called "rewards" being offered now are a joke. Sweepstakes entries are NOT a reward. Not everyone cares about some stupid video game either. Xfinity just keeps getting worse and worse.

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XfinityJon

Official Employee

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634 Messages

user_qgv5lz I will certainly bring your feedback regarding Xfinity Rewards forward. Your feedback is important to us.

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1 month ago

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wle72

Visitor

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1 Message

1 month ago

Same! Very disappointing!!

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XfinityJon

Official Employee

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634 Messages

We always take our customer's feedback seriously, I will make sure to bring this forward in our meetings. We do have surveys to, for customers to provide feedback, and continue to take that on board.

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1 month ago

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L1ngus

Contributor

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283 Messages

"We always take our customer's feedback seriously, I will make sure to bring this forward in our meetings. We do have surveys to, for customers to provide feedback, and continue to take that on board."

Together, we, your customer base pays millions of dollars each year and the fact that you would take away the one, measly benefit we get a month is PATHETIC.

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9 days ago

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XfinityDena

Official Employee

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3.7K Messages

Rewards do vary month to month. I am sorry that the rewards currently being offered are not rewards you are interested in. I suggest checking back often for new rewards that are added. @L1ngus

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9 days ago

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user_vwxm9d

Visitor

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1 Message

1 month ago

Absolutely agree. I don't like any of the other rewards and I don't play video games. They need to bring this back. Bad Customer Service move, Xfinity!

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user_jvmkk2

Visitor

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1 Message

29 days ago

Why have l NOT been offered $1 movie in August & September

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XfinityAirelle

Official Employee

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2.9K Messages

user_jvmkk2

Thanks for reaching out about this. The $1 movie offers are one of the rotating perks in the Xfinity Rewards program, but they aren’t available to every member every month. Rewards can vary based on your membership tier, account history, and availability at the time.

If you haven’t seen the $1 movie perk in August or September, it simply means it wasn’t part of the offers available to your account for those months. New rewards are added regularly, so we recommend checking back often at xfinity.com/rewards to see the latest offers available to you.

We know those $1 movies are a favorite, and we’ll be sure to share your feedback with the Rewards team.

I am an Official Xfinity Employee.
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29 days ago

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AJY

New Poster

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3 Messages

Now the latest message is implying that it’s not offered to my account but maybe to others I’m at the highest tier, what a sad joke I’m tired of signing in for nothing

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28 days ago

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user_syq5rm

Visitor

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3 Messages

@XfinityAirelle you guys need to get your stories straight. The $1 rewards were monthly for everyone from my understanding. And above one of you says it will be coming back and then you say we're not sure. It can't be that complicated. The other rewards you guys offer are worthless

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17 days ago

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XfinityAngie

Official Employee

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2.1K Messages

user_syq5rm, I did some checking, and the $1 movie rentals were removed on August 1st. Here are a few links that should give you more information. Let me know if you have any questions.

https://www.xfinity.com/support/articles/xfinity-rewards

https://www.xfinity.com/support/articles/xfinity-rewards-faq

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17 days ago

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X

xfin

Visitor

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15 Messages

The $1 movie rentals were removed on August 1st, but are they coming back on October 1st?

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15 days ago

0

DiamondDea

Visitor

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9 Messages

25 days ago

I agree with everyone else in that I :::: MISS :::: the $1 movie night rewards!
Please bring them back and thank you to original poster for posting!! I was about 2 seconds away from creating my own post around this question, but you saved me!

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mizdelmonico

Frequent Visitor

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8 Messages

19 days ago

I agree with other posters. I’m a Diamond member. The $1 movie perk was the only one I use! Listen to your loyal customers and bring it back every month.

1

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XfinityThomasA

Official Employee

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2.9K Messages

mizdelmonico - Thank you for taking the time to provide feedback! We're constantly trying to improve products, services, and the customer experience, so your input is valuable and appricated.

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19 days ago

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user_eca5j4

Visitor

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1 Message

18 days ago

I haven't gotten one for September either. It was the one awesome thing to look forward to every month

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Customer Service

user_8qf4jh

$1 movie night

EG

XfinityGabriel

user_4fbf85

boldiczar

user_wbgra0

user_g31pov

XfinityBenjaminM

user_2la4jz

user_97t156

Rr67gto

user_97t156

XfinityRay

user_wbgra0

user_syq5rm

XfinitySeth

user_syq5rm

user_qgv5lz

XfinityJon

wle72

XfinityJon

L1ngus

XfinityDena

user_vwxm9d

user_jvmkk2

XfinityAirelle

AJY

user_syq5rm

XfinityAngie

xfin

DiamondDea

mizdelmonico

XfinityThomasA

user_eca5j4

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