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Thursday, July 25th, 2024

Closed

XRE-03062 error on single channel

All other channels work correctly. We have unplugged and re-plugged the cable and done a system restart via the web browser.

Only channel 808 is affected. Has been down for multiple days.

I tried using the chat but that kept me in a loop wanting me to do a second service restart after already doing it once.

Unable to find any other way to get help.

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