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Sunday, April 6th, 2025 11:58 PM

XRE-03059

What is your problem? Fix this [Edited: "Language"] problem.

2 Messages

20 days ago

we have already unplugged and reset cable box, so do not tell us to do that again.

Official Employee

 • 

2.3K Messages

Hello, user_smese! Thank you for sharing the troubleshooting steps you've taken already. Let's troubleshoot XRE-03059 together. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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