XRE-03059 Error

We've been receiving this error over the last few days. It was occurring on our old box and the new box we just installed last night (upgraded to 4K box and new TV Plus service instead of Popular TV). All of our channels we watch seem OK except the national ABC Network and ESPN and ESPN2. Internet is fine. I do get a banner in my account that issues nearby may be affecting our services and when I try to reset things it says it cannot be done until issues nearby are fixed by your techs. Can I get a timeline on repairs? It basically says it's being investigated and the fix will be completed as soon as possible. 

Not sure if this is related, but after updating to TV Plus at an Xfinity store last night (the $105-$10 = $95 plan) it says we have TV Core and lists our cost as $144.45 for TV Core (the plan with only local channels that's listed as like $50 on your website). I messaged someone this morning and they said on the back end things show TV Plus and the correct amounts I was expecting.

It's obvious something is happening with your Xfinity My Account, your backend systems, and your actual physical systems in our region. Can we get an actual push notification or someone on here to be fully transparent as to what's going on with services in our region and the Xfinity website please? I think a lot of people would appreciate that.