1 Message
xi6-a channels
I believe the channels above 1000 are 4K? Why won't my box auto tune to those channels instead of the 800/900 group of channels. If I use the streaming app on THAT tv they automatically jump from (example) 811 to 1011. They don't even show under my favorites even though they are starred as favorites. I have to manually scroll to them through the HD channels listings which includes ALL HD channels. They also don't come up automatically when I speak into the mic and say (example) CBS, it tunes to 813, not 1013. I exchanged my first one but the 2nd one does the same.
Accepted Solution
XfinityWilliam
Official Employee
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1K Messages
2 months ago
Hello jvkofMD. The box will not autotune to 4K channels, if the current program is not broadcasted in 4K.
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BruceW
Gold Problem Solver
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26K Messages
2 months ago
No, almost all channels above 1000 are SD or HD, not 4K.
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