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1 Message
Xfinity Support concerning MAX add on
Wayching Max on my Xfinity Platinum account that I've had for 7 years and 4 months, it says I need to renew subscription and I am not subscribed even though I'm paying the monthly for 3 or 4 years through Xfinity. $342 a month is too much to have this happen. Please help
user_iqbv1a
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1 Message
16 hours ago
I was having same issues last night. It was resolved today, had to follow the prompts but was able to get back in.
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user_b9sz4o
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1 Message
10 hours ago
I’m having the same issue. I keep getting an error message saying unable to verify provider login. I’ve double checked, HBO Max app IS included in my plan. I’ve tried logging in on my phone, tablet, and TV via provider login and I get the error message on all three. The kicker is they say to contact Xfinity for help and I’ll I can access is they say to god awful AI (seriously that thing is the absolute worst- just a loop of unhelpful nonsense). Please advise- how can I get logged back in the Max app via provider login
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