2 Messages
Xfinity Stream App Update is Terrible
The Xfinity Stream app update is terrible. I can't even do basic things like see scheduled recordings, filter on HD channels only, or search for a channel. You have to scroll through hundreds of channels to find what you are looking for. Need to go back to the old app now!
user_18670e
Visitor
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1 Message
4 days ago
Yes, regarding the updated Stream APP for iOSPad it is worse than terrible. It’s UNUSABLE. The Guide has thousands of channels and the only way to navigate it on a mobile device is to use filters and favorite channels. Well, they’re gone now! And OBTW, can no longer access recordings and manage them. Can’t set a recording. Program descriptions are now worthless. With all of the faults of the older version APPs, at least it was usable. This Third Party piece of [Edited: "Language"] isn’t. PLEASE GIVE US THE CHOICE OF THE OLDER APP VERSION OR THE NEWER ONE.
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XfinitySean
Official Employee
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1.2K Messages
2 days ago
Hi user_43sawp, we appreciate you sharing your concerns here on the community forums! I apologize for any negative experience that's been brought on by the most recent update to the Xfinity Stream app. Our team is aware of the issue, noting the feedback that's been shared, and is working on a solution.
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cleen63
Visitor
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5 Messages
15 hours ago
Totally agree, so many convenient features gone - cannot swipe left to delete recordings; cannot group delete within a folder using edit; navigation within the app for recordings and identification of folders horrible. Beginning a video and going back doesn't allow resume feature and others. And not sure why but now my keypad isn't allowed to do all functions it once did. Did they even beta test this?
I agree with a previous post, how about the option of using either app? And will corrections be coming?
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user_amxp6o
Visitor
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1 Message
12 hours ago
I agree with every issue pointed out by previous posters.
I’m no longer to filter to view only my favorite channels. I don’t like having to scroll through all the hundreds of channels.
There no indicator to at a glance see what programs I have set to record. The scheduled recording folder is missing, so I’m unable to review what I have set up to record in the future.
I also prefer the swipe to delete.
I’d rather use the old app over the updated app.
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user_ml6vt6
Visitor
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1 Message
9 minutes ago
I’m a platinum Xfinity customer and rely on app. It is beyond abominable. Web designers clearly did not understand customer usage of the app at all. Please bring back the old app and contact customers about what needs to be improved before you throw the baby the bathwater and half the house out.
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