Be2020's profile

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Saturday, March 7th, 2020 10:00 AM

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Xfinity and CBS all access

I have Prime Video on my TV and already have some additional channels. Today I added CBS All Access. I cannot see all the shows. Some come up as restricted on this device...but I can watch on other devices. Any ideas onhow to correct this and remove the restriction?

Expert

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24.6K Messages

5 years ago


@MNBill wrote:
Sorry I renewed my contract about ten months ago. Why is the Flex box getting Hulu and already has CBS All Access, yet these aren't available on X1 box?

is your contract you are speaking of for X1 services or xfinity instant TV? (any x1 equipment in the home?)

Contributor

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24 Messages

5 years ago

We have a triple play contract till next year (TV, internet and home security). X1 box. Just curious why the internet only subs get the Hulu app and those of us paying more don't get it on our X1 box.

Expert

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24.6K Messages

5 years ago


@MNBill wrote:

We have a triple play contract till next year (TV, internet and home security). X1 box. Just curious why the internet only subs get the Hulu app and those of us paying more don't get it on our X1 box.


are you speaking of the flex app? you can access a subscription on Hulu on any device connected to the internet (smart phone/tablet, desk/laptop PC, Roku).

Problem Solver

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860 Messages

5 years ago

X1 boxes are getting CBS All Access later this year. Not sure on Hulu, but there is a sticky thread about Hulu in the forum. 

 

https://www.engadget.com/2020/01/09/cbs-all-access-comcast-xfinity-x1-flex/

Gold Problem Solver

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25.9K Messages

5 years ago

It’s possible CBS All Access is blocking access, that’s where your question should be routed. Comcast has no control over what’s being shown through Amazon Prime, it’s just giving access

Contributor

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97 Messages

5 years ago

That is not totally true. SOME CBS All Access shows can be seen on primevideo but not all. Picard and Discovery can't be seen on my xfinity tv that I pay $200+ a month for the connection. C'mon guys, you can do better. It's becoming more and more tempting to just sign up for Hulu and Netflix and all the other channels of interest to me instead of paying for music channels, Spanish channels and other stuff I have no use for. 

Gold Problem Solver

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25.9K Messages

5 years ago

Again, those channels have to allow program access, their choice

Contributor

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97 Messages

5 years ago

So, let me ask this. If I end my free trial of all access thru amazon prime, I could get all the shows on cbs all access on my tv thru xfinity? I should be able to get all channels on cbs all access app?

Gold Problem Solver

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25.9K Messages

5 years ago

There isn’t a CBS all access app yet

Contributor

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97 Messages

5 years ago

Sorry to be dense here. CBS All Access can or cannot be watched on my Xfinity service?

Gold Problem Solver

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25.9K Messages

5 years ago

Yes through amazon, it doesn’t have its own app yet.

New Poster

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1 Message

5 years ago

Hi:

 

I have the same problem with Star Teck Picard, but not with Star Trek Discovery. Additionally, if I use  Apple TV then I don't have the problem I experience through Xfinity. Lastly, trying to get an answer from Xinity is very difficult because no one knows what the problem is I am describing (once you get through the auto-bots, which is no easy task either).

 

I wish they would do something or answer these questions?

 

Cheers,

 

Tedd

Regular Visitor

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10 Messages

4 years ago

It's September already!  When is later this year??

Contributor

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67 Messages

4 years ago

I have also been waiting a long. Time for cbs all access to be put on the X1 platform  about twice  a week I pull up the existing apps on my tv  just to see if Comcast  has already put cbs all access  on my tv   We only have about 4 months left in the year  Comcast you need to get this   on X1 in the next month or so in the months ahead it's going to get cold  I will be spending a lot of time straming a lot during the winter  time  I already have spent a lot of time streaming on netfix Hulu and peacock  that I have on the X1 platform  and cbs all access  would be another great  app like the three that I  already have on X1  so  lets make this  happen 

I 'm rooting for you guys  to get this app onX1  and just to let you know I love the . Xfinity  services that I have with your company  cable internet and streaming  thanks a happy customer 

New Poster

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2 Messages

4 years ago

Hey, less than 3 1/2 months to go, assuming they'll squeek in at Dec 31st!

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