Contributor
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289 Messages
X1 PROGRAMMING GUIDE HAS A MIND OF ITS OWN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I cannot scroll ahead to a future time or date to see what's coming on without the X1 Programming Guide taking control and zipping me right back to the current time and channel I am viewing. Try and try again it refuses to let me look ahead at other times and other channels.
WHAT IS THE PURPOSE OF THIS THING?
IS THIS SOME KIND OF JOKE YOU ARE PLAYING ON US?
How many times must I complain about this before someone performs their job and does something to address the situation?
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XfinityMarshante
Official Employee
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705 Messages
3 hours ago
Hello @L1ngus, thank you for taking the time to leave a post. I completely understand how frustrating it must be when you’re trying to scroll ahead, and the guide keeps reverting to the current time and channel. That’s definitely not the experience we want for you. Could you confirm if this happens on multiple boxes or just this one? Also, have you recently restarted your X1 box or checked for any updates? Sometimes a quick refresh can fix guide issues.
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