Visitor

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2 Messages

Wednesday, April 29th, 2026 7:54 PM

WPTV Channel 5 back!

I am beyond upset that WPTV (NBC) was taken out of our programming. I understand there are negotiations and agreements but this is one of the core channels that every Cable company must offer, the fact that I am paying a lot of money for Xfinity Services and that they don't want to negotiate such an important network is ridiculous. Yes, Xfinity has the financial capacity to pay more for it but please the hundreds of subscribers like me, who for years have loyalty to Xfinity; and no, they shouldn't make us pay more. Sometimes in business, it is Ok to sacrifice and pay a bit more so the its customers are pleased. I want to know about how this negotiation and plans to bring it back is going.

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Visitor

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1 Message

21 days ago

I'm with you. Will this ever be resolved. You can't get a straight answer from Xfinity.

Visitor

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2 Messages

It is very frustrating! We are not the only ones complaining about this! 

Official Employee

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741 Messages

Hello @user_1sgst9I completely understand the frustrations, I too am a huge fan of the network. We are working extremely hard to bring back the networks that you and the rest of our customers love, but unfortunately we do not have a timeline at this time. We do ask that you continue to be patient with us, you are greatly appreciated. I hope you have an amazing weekend! 

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Visitor

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1 Message

Is patience lowering my very high bill?  I think not. This is ridiculous and I am considering moving to a competitor due to this nonsense. 

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