So is there any type of answer that is being provided? How much of a credit will we be receiving for the channels that we have lost? Obviously, Xfinity is not paying, why should the customers continue to pay?
@user_rhy891 Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made, and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I agree-this is dragging on long and has changed my viewing a lot-I watch early AM and 5-6 PM ABC programming on KGUN Tucson. Only watch a handful of channels on Comcast including KGUN, PBS, Discovery and History (none of what are sports channels which I suspect are more pricey for Comcast). Just ordered a Roku and it looks like I can get everything I watch on Roku for single digit dollars/month. If that works out OK, Comcast TV subscription will be gone.
i am going to cacnel my Comcast/Xfinity cable service since i can no longer view ABC. I watch ABC for morning and evening programs, in addition to sports programming. Good bye Comcast
Comcast owes us more of an answer and definitely a refund. The regional charge use to show on my bill as a line item but now does not. It was $30 or more as best I can recall. Comcast owes us a clear update and that refund. For many of us who watch only a small number of channels, but pay for 100 or more, it is very frustrating. Feeling like the little guy (me) is being ripped off!!!
XfinityJon
Official Employee
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1.4K Messages
28 days ago
Good evening user_khrtq1. We regularly review our programming and always take customer feedback into consideration.
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glcraig1
Visitor
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1 Message
14 days ago
I agree-this is dragging on long and has changed my viewing a lot-I watch early AM and 5-6 PM ABC programming on KGUN Tucson. Only watch a handful of channels on Comcast including KGUN, PBS, Discovery and History (none of what are sports channels which I suspect are more pricey for Comcast). Just ordered a Roku and it looks like I can get everything I watch on Roku for single digit dollars/month. If that works out OK, Comcast TV subscription will be gone.
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ADude
Visitor
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1 Message
7 days ago
i am going to cacnel my Comcast/Xfinity cable service since i can no longer view ABC. I watch ABC for morning and evening programs, in addition to sports programming. Good bye Comcast
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user_vqb2n3
Visitor
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1 Message
11 hours ago
Comcast owes us more of an answer and definitely a refund. The regional charge use to show on my bill as a line item but now does not. It was $30 or more as best I can recall. Comcast owes us a clear update and that refund. For many of us who watch only a small number of channels, but pay for 100 or more, it is very frustrating. Feeling like the little guy (me) is being ripped off!!!
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