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Friday, September 13th, 2024 6:32 PM

why won't xfinity always record KGW noon news?

about twice in past week, KGW noon news was skipped, it is always set to record at noon-12:30 but it is missed. we have to go to KOIN which we record always weekdays

Official Employee

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1.5K Messages

2 months ago

Hello @user_bf7e2u, thank you for taking the time to reach out on social media.  I understand your concern with the recordings, and I'd like the opportunity to check into that for you.

 

To access your account, will you please send us a direct message with your full name and complete service address.

To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

3 Messages

2 months ago

very annoying as I could lookup KGW news at Noon on line

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