Visitor

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1 Message

09/21/2026 6:36 PM

Why secondary t vboxes will not give you all channels

Replaced main t v box. Secondary boxes do not work properly

Oldest First
Selected Oldest First

Official Employee

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2.7K Messages

2 hours ago

Good afternoon @user_2zhh2t are you still experiencing issues with your new TV boxes at this time? If so, can you tell us more about what type of box these are, if you are seeing an error code/message on the screen? 

 

A great place to start troubleshooting your equipment is through the Xfinity app or online here.

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