U

Visitor

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2 Messages

Saturday, July 5th, 2025 11:15 PM

Why random recordings?

Here is a solution to the random recording problem. Many, many of Xfinity users have random recordings appearing in their Scheduled recordings list. I have had to delete thousands of random recordings and it's very frustrating. The reason it’s happening is that channels we would never watch are labeling old episodes as “NEW” when in fact they are not new. As an engineer, we were always told to apply the KISS solution to problems. For the non-engineers, KISS stands for Keep It Simple Stupid. All the Xfinity programmers have to do is allow users to designate any channel as unwanted and allow them to put it in a “Not Needed Now” box. It wouldn’t delete the channel from the user’s channel lineup but would just make it invisible as an available channel. If the user desired, at some later time they could re-add it back into their list of available channels. Problem solved.

Official Employee

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2.1K Messages

22 hours ago

 

user_uoo3zx Thank you for taking time out of your day to share the details of the recordings that are showing up in your Scheduled recording list. I would be frustrated if I had to clear out all the unwanted recordings, so I'm glad you reached out to give us an opportunity to find a resolution. Are these recordings that you set up a long time ago or are you seeing recordings that you never set? 

 

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