Why is Paramount+ so bad? I can't tell if it's an Xfinity thing or a Paramount thing?

@XfinityEva​ I was only trying on my TV connected to my Xfinity cable box - that is the only place I watch shows.  I tried a variety of fixes found on the web and the forums.  Seems many people are having issues with Paramount+. The lag made shows completely unwatchable.  A 1 hour episode of Billions would take 90 minutes due to buffering and lag.  The irony is that I had complained about a variety of Comcast/Xfiniy issues some time ago and was offered Showtime free for all of my troubles with the service.  Trying to utilize the free goodwill gesture offered to me drove me nuts with the buffering - now I'm just waiting to find a suitable alternative to Xfinity.   

Thank you for sharing that. There is a similar known issue with the  Paramount+ app. The alternative would be to watch on a different device until this is resolved. 

This is the known issue:

We’re aware that some customers may experience video playback issues with the Paramount+ app (or the MAX app) through Xfinity TV Boxes. These issues include, but are not limited to, buffering, crashing, and error messages, including APPS-04036.

This is not an issue with the Xfinity network or our equipment. It’s due to the memory requirements of the apps.

Thanks for the info - I don't watch on other devices - I don't want to pay for a service I can not use.  I cancelled Paramount+ with Showtime.  I find it odd that the Paramount+ app has memory issues that makes their service unwatchable but the other 6 subscriptions I have do not (MAX, AppleTV, Hulu, etc. etc.). Finally, a cursory review of the problem on the internet reveals that this issue has been going on for some folks dating back years - sounds like Paramount is not ready for primetime and customers suffer.  I'm done with them and cancelled. 

@user_0078d0 We appreciate your time in reaching out regarding this concern, I understand that you have cancelled the Showtime with Paramount+. Before you had done so, had you tried going to the Paramount+ site and creating an account using your Xfinity username and password?