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Visitor

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1 Message

Wednesday, December 22nd, 2021 3:04 AM

Closed

Why is fox news being blocked

Every channel works except fox news

Gold Problem Solver

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7.9K Messages

3 years ago

What error message do you get? What type of equipment? It may be a signal issue that affects more than Fox, but you don't tune to those channels that share it's frequency. In a typical cable system, 10-12 channels share the same frequency.

Expert

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106.9K Messages

3 years ago

@andyross @user_0e7aca 

The concern is not "Home networking" help related................................... Thread moved here to the proper help section for assistance. 

@andyross Please don't make things worse by responding to posts that are in the incorrect forums.... You've been here long enough. You know better. Thank you.

Visitor

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1 Message

3 years ago

No, the question was not answered. Why has Xfinity blocked Fox /Newsmax NEWS Channels??

Gold Problem Solver

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7.9K Messages

3 years ago

What error message do you get when you try to tune it in? I just checked and Comcast is NOT blocking Fox News.

Official Employee

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1.4K Messages

3 years ago

@user_0e7aca we want to do all we can to help and give you all the information you need. When a channel is not accessible it can happen for several reasons. In addition to the error message, you are seeing can you let us know if you are watching Fox News at home using a cable box, streaming it at home using the Xfinity Stream app or streaming away from home using our app? 

Visitor

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1 Message

@XfinityJosephA​   I’m at home in SW Florida trying to watch Fox News on Comcast XFinity cable channel 428.  The message “THIS CHANNEL IS TEMPORARILY UNAVAILABLE”. “Please wait while the channel reloads, or try again”. XRE-03059”

Problem Solver

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606 Messages

@user_8e60d8 I'm sorry to hear that you are not able to enjoy the what's showing on Fox News right now. How you tried any of the following;

 

  1. Select Try Again on-screen.
  2. Ensure all of your TV connections are tight ,if applicable.
  3. Power cycle the TV Box by unplugging it in for 1-2 minutes and plugging it back in.
  4. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable. 

 

If you are still experiencing issues  please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message:

Click "Sign In" if necessary

• Click the "Peer to peer chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

I no longer work for Comcast.

Visitor

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1 Message

Hi I need you to fix my connection to watch Fox News. Code says 228

[Edited: "Personal Information"].  [Edited: "Personal Information"]

cell [Edited: "Personal Information"].  Please. Thank you. Paul & Charlene [Edited: "Personal Information"]

(edited)

Visitor

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1 Message

3 years ago

Fox News has been blocked since early this morning on Comcast. This is the only channel not working and it is the only channel we watch basically. We are paying almost $200/month for Comcast service and they are going to put politics into the mix and take it away by blocking it??? This is absolutely ridiculous. Typical.

Gold Problem Solver

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7.9K Messages

@user_e15dfe And again, what error messages do you get when you try to tune it in? 

Visitor

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1 Message

This channel is temporarily unavailable

Visitor

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1 Message

My Fox News is "Temporarily Unavailable" too, on channel 837 AND 1110!              Fox Business is not blocked!

Official Employee

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1.7K Messages

@gmcfry Thank you for letting me know you see "Temporarily Unavailable" as well. I know everyone's situation is different, so I want to check. I see you have access to Fox Business which is great. Does this only occur with your TV boxes, or have you tried to access these channels on the stream app as well? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

3 years ago

I get every channel except Fox News now. This has happened several times before. It says temporarily unavailable and some garbage about checking the cables. Even though every other channel works. [Edited: "Political"] Long time customer, but maybe not for long. Hello DirecTV, AT&T, what can you offer me? Won't put up with this type of behavior/politics especially if I'm paying for it. Funny how Fox worked all day but stopped just in time for the Prime time shows at night....again! 2nd time within a week. Chicago is woke, but I'm wide awake! [Edited: "Language/Inflammatory"]

(edited)

Visitor

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1 Message

3 years ago

What's the reason that Fox news is unavailable?

Expert

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31K Messages

@user_52fd9d​ What is the exact error message you're seeing?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Frequent Visitor

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7 Messages

Same problem with Fox News, error is XRE 03059

Expert

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31K Messages

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

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292 Messages

Hello, @Cyber, thank you for letting us know that you are also having issues with accessing Fox News! We would be glad to assist! If you do not mind, would you please try the following: 

 

  1. Select Try Again on-screen.
  2. Ensure all of your TV connections are tight ,if applicable.
  3. Power cycle the TV Box by unplugging it in for 1-2 minutes and plugging it back in.
  4. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable. 

If that does not work, please let us know and we can proceed with some deeper troubleshooting to resolve the issue. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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5 Messages

3 years ago

Fox news website blocked..why?

Gold Problem Solver

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7.9K Messages

3 years ago

??? No issue here. Maybe a problem with your browser?

Visitor

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5 Messages

@andyross​ Dude, they are talking about TV, not internet web site.

Visitor

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5 Messages

3 years ago

I see it on my browser and now my Xfinity phone

"

Access Denied

You don't have permission to access "http://www.foxnews.com/" on this server.

Reference #18.2cca4d17.1650836596.1953e857"

Visitor

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5 Messages

@user_90c05f​  - Seems that this is having something to do with my profile, possibly Google account that is being blocked from going to FOX.  I tested this by logging in with my work computer and with Incognito mode - in both cases it works. SO I am now pointing the finger at google, not Xfinity :)

Official Employee

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1.1K Messages

@user_90c05f Nice job troubleshooting! Have you by chance tried to reset the browser? Or can you uninstall and reinstall the browser? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

@user_90c05f​ same here in Port St Lucie FL.  Xfinity has locked me out since last February on my account down here.  I’m able to use a google Chromecast device to stream FoxNews from my Xfinity account up in Illinois, but that also goes away when I put my Illinois account on vacation suspension when we’re down here in Florida.  Thinking of just subscribing to Sling down with our Fla account

Visitor

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5 Messages

3 years ago

I cleared cache n cookies too

Official Employee

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3.8K Messages

I am sorry you're running into this error, but I also tested it on my end and I am not getting this error. Since it has been a couple of days, are you still running into this issue on your end? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

3 years ago

My cables are just fine! What the hell xfinity? I can get CNN, Lester Holt et al but fox is always on the blink!

Frequent Visitor

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13 Messages

2 years ago

We are getting every channel except Fox News (channel 37). Don't waste your time calling or live chat. All the "refresh signals" they send won't fix the issue. Such a waste of my time. 

A technician was scheduled for today. He just called to discuss and told me it was a county wide problem (Forsyth County, GA). He asked me to try channel 837 (the HD channel), which does work. 

(edited)

Visitor

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2 Messages

2 years ago

Why is Fox News not working?  So funny it is always Fox News.

Contributor

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473 Messages

Hey there @user_82a6fd! Thank you for taking the time out of your busy day to reach out to Xfinity on Forums! We understand the importance of having all of your services work the way they should! This is not the experience we want for our valued members! Are you getting any error messages when tuning to the channel? Also, does it work on the HD channel version of it?

I no longer work for Comcast. 

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