mbg71's profile

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Thu, Aug 29, 2019 5:00 AM

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WHY IS COMCAST CHANGING TURNER CLASSIC MOVIES TO SPORTS PACKAGE IN OCTOBER?

I just received a notice from Comcast that they are removing TCM, Turner Classic Movies, from all current packages and moving it to the SPORTS ENTERTAINMENT PACKAGE?    What possible logic is there to that brilliant change?  TCM is widely viewed by many Comcast subscribers on their regular packages--NOT SPORTS ENTERTAINMENT PACKAGE!  I URGE COMCAST TO LEAVE TCM WHERE IT IS.  I am seriously considering cancelling my Comcast subscription over this.    Get real Comcast and leave TCM alone.  Seriously!

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New Poster

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1 Message

3 y ago

100% agree.  With thousands of garbage, low use channels, they decide to move this into an additional $10/mo sports package for even their Premier subscribers because it is low use.  Hardly.  Stupid cynical move to raise revenue that won't work with me.  Will be reducing my subscription and then moving.

MB87

New Poster

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1 Message

3 y ago

  1. This household does not like sports!  Already mad we are forced to pay the sports fee.  Why would I pay more money for it just to get TCM, which was in a channel tier that was above what I could afford, but was willing to pay to enjoy the TCM channel.  Apparently Comcast has forgotten about people on fixed incomes.  Well now all Comcast has done is forced older Americans to move with the younger generation and drop them and move onto other affordable services that are a la carte, that way I can get what I pay for within my budget.  I have also read they are going to drop Starz/Encore next.  So maybe this was the kick in the butt people need to stop the monopolization of these big corporations and being forced to pay more money for services they don't want. Thank you Comcast for making this American see the light!  

New Poster

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1 Message

3 y ago

We are all already paying too much money for ever declining programming that is enjoyable.  TCM is one of the few channels my husband and I watch.  The other channels are Starz/encore.  We have been long time customers of Comcast, at one point even having three accounts.  That certainly will be coming to an end if the greed continues.  My bill now is almost $250/month to watch sitcoms from my childhood or local news.  Many older adults enjoy watching the movies on TCM and Comcast is again gouging people on limited incomes.  TCM should be put back where it was immediately!

Alburty

New Poster

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1 Message

3 y ago

Return TCM to its original package! Who made this decision? Guess how many people who watch TCM also want to watch obscure sports? Or shows about the military. Somebody really made a mistake here. I'm writing to the FCC.

shazam22

New Poster

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3 Messages

3 y ago

why bundle TCM with a sports package???  Charge a $9.95 fee???  How stupid is this???

LisaHoch

New Poster

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3 Messages

3 y ago

Seriously going to cut the cable over the dumbest move of moving TCM to a SPORTS package. Really? Just ANOTHER way to squeeze more $$$ out of their customers. I REFUSE.
Sandystill

New Poster

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1 Message

3 y ago

My husband watches that Chanel all the time, he is 85 with end of life health and he found that to be his favorite channel.  We don't need or want a sports package, but it suddenly disappeared from our package.  It makes me very angry and after being with Comcast for 26 years we may just switch.  At this age every cent counts, shame on Xfinity!

Kufufan32

New Poster

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1 Message

3 y ago

Well, you guys have done it again! An adroit move if ever I saw one. I watch six channels out of the hundreds you provide to my home. You have just reduced it to five. I signed a two year contract and had I known you were going make this decision, my decision would have been to go in another direction. If you can pull programs at will from the line up I contracted to - then what is next? What else will you yank from my lineup? It is a one way street with you guys. I don't believe your stated reasons for the switch. It is just another example of greed. I can assure you that as soon as I am able I shall be "cutting the cord, or cable, as it were. I don't appreciate being treated in this manner. Your industry is changing dramatically and there are many other options out there and maybe some of those know how to treat their customers more respectfully. 

New Poster

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1 Message

3 y ago

I am very angry with comcast. They took away TCM. I called Sunday and Monday. Monday because changes did not take. I asked to add TCM. That costs an additional 9.95 per month then I asked if you could lower my bill so I wouldn't have to play the game and cancel service and you give me a better offer. I save a big 12 dollars per month. I told the representative I did not want to lose any channels. On Wednesday I see ID is gone. I call and am told I cant get it back because I lost it when I made the change. On Sunday I called to add channels not to take more away. Why can I not go back to previous price plus the 9.95. ie give you back your 12 and another 9.95 per month and get my channels back. At the end of each call I am thanked for being a customer for years. My reward for being a customer for 24 years is to take away my channels. 

RichieN2

New Poster

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1 Message

3 y ago

I have a CONTRACT with Comcast. If you change the terms of the agreement during that term should I not be able to renegotiate the terms of the agreement. E.g. change the amount I pay for the service each month? If not then I don't have a contract?  Please credit my account with the $9.95 that you want me pay for a channel I already paid for under the terms of my contract.! I am sure you will agree that if ai decided to pay 50% of my contract amount you would claim I broke my contract. What is the didderence? Can you show me where in my contract it says you can drop channels at any time? Thanks

jav6joev

Gold Problem Solver

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2.2K Messages

3 y ago

Quote: 

"Can you show me where in my contract it says you can drop channels at any time?"

 

Well.... if you look at https://www.xfinity.com/Corporate/Customers/Policies/SubscriberAgreement :

"CHANGES TO SERVICES
Subject to applicable law, we have the right to change our Service(s), Xfinity Equipment, rates and charges, at any time with or without notice to you. We also may rearrange, delete, add to, or otherwise change programming or features or offerings contained in the Service(s), including, but not limited to, content, functionality, hours of availability, equipment requirements, speed, and upstream and downstream rate limitations. We may deliver any notice concerning changes to the Service(s) and our relationship with you, including notice of any change to this Agreement, in any one or more of the following ways, as determined in our sole discretion: (1) by posting it on www.xfinity.com or any other website about which you have been notified; (2) by mail or hand delivery to your Premises; (3) by e-mail to the e-mail address for your account in our records; or (4) by including the information on or with your bill for Service(s). You agree that any one of the foregoing will constitute sufficient and effective notice under this Agreement. Because we may from time to time notify you about important information regarding the Service(s) and this Agreement by these methods, you agree it is your responsibility to regularly check your postal mail, e-mail, service texts, and all postings at www.xfinity.com or any other website about which you have been notified. If any material change negatively affects your Service(s), you have the right to cancel your Service(s). Your continued receipt of the Service(s) for more than 30 days after the change, however, will constitute your acceptance of the change.
"

lulu222

Frequent Visitor

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9 Messages

3 y ago

No use talking to Customer Service or writing to VP of programing because you will get a Form answer or form letter explaining why it is important to them to move the TCM to a Sports Channel line up for an additional Approx 10 buck. I tried both and commersierated on the TCM facebook with other outraged non Senior and Senior members. In a way this is age discrimination. We get the cartoons but not the sophisticated programing such as TCM. There is no other channel like TCM. It should always be a standard on programing along with PBS and the 4 networks. 

 

You choice is to pay up, or move on. Move on to Direct/ATnT and for one TV through Costco it will cost approx  64 to 70 bucks and you get TCM on first Tier. Dish has it on thier 2nd tier (more programing) for 3 TV's they quoted $94. You Tube using Roku or Apple has TCM for 49.50 per month. I'm not sure about all the other programers such as Cox, or Spectrum. It's ok to move on.  I'm looking to going back to Dish. I had them for 20 something years and then tried Comcast for the last almost 2. 

 

Good luck!

 

 

Tribilogy1

Regular Visitor

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3 Messages

3 y ago

Comcast has apparently went totally crazy. Moving TCM to sports pachage with worthless claim that TCM is rarely viewed, less that two movies a month. All independent polling shows TCM ONE of most viewed channel on cable systems, charter, Comcast, Direct etc. I called and they said it was TCM that was changing it. Speaking with a TCM executive, they said otherwise and I believe them. The sports premium channel is failing so they are using TCM  to support sports. 
They are losing customers, many in my area, that are reducing their subscriptions to bare minimum, which i am now in process of doing. After the run around by Comcast and fact checking,

if you haven't notice, much of Comcast recent ads are pushing sports P, so they are punishing the vast majority of viewers for poor business decisions!

laedw

Frequent Visitor

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16 Messages

3 y ago


@Tribilogy1 wrote:

Comcast has apparently went totally crazy. Moving TCM to sports pachage with worthless claim that TCM is rarely viewed, less that two movies a month. All independent polling shows TCM ONE of most viewed channel on cable systems, charter, Comcast, Direct etc. the Comcast stance is baloney! I called and they said it was TCM that was changing it. Speaking with a TCM executive, they said otherwise and I believe them. The sports premium channel is failing so they are using TCM  to support stupid sports. 
They are losing customers, many in my area, that are reducing their subscriptions to bare minimum, which i am now in process of doing. After the run around by Comcast and fact checking, they are just using TCM to save another premium grouping that is failing.

if you haven't notice, much of Comcast recent ads are pushing sports P, so they are punishing the vast majority of viewers for poor business decisions!



I agree with you.  I recently called and got the same stupid answer.  Also, Starz is going to be dropped from Xfinity.  I was told it's because Starz and Xfinity couldn't work out an agreeable contract.  So, I will be dropping Xfinity and asking for a refund for dropping Starz.  

New Poster

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1 Message

3 y ago

Have to agree. I look at TCM every night. It was part of the package sold to me. Bring it back, please!

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