mbg71's profile

Contributor

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23 Messages

Thu, Aug 29, 2019 5:00 AM

Closed

WHY IS COMCAST CHANGING TURNER CLASSIC MOVIES TO SPORTS PACKAGE IN OCTOBER?

I just received a notice from Comcast that they are removing TCM, Turner Classic Movies, from all current packages and moving it to the SPORTS ENTERTAINMENT PACKAGE?    What possible logic is there to that brilliant change?  TCM is widely viewed by many Comcast subscribers on their regular packages--NOT SPORTS ENTERTAINMENT PACKAGE!  I URGE COMCAST TO LEAVE TCM WHERE IT IS.  I am seriously considering cancelling my Comcast subscription over this.    Get real Comcast and leave TCM alone.  Seriously!

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rsk779

Regular Visitor

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3 Messages

3 y ago

Not a question. Just a major complaint about making TCM a premium channel and to add insult to injury, you have to pay for a sports package (!) to watch. I know Xfinity says not enough people watch TCM, but it is one of my favorite channels, and paying for sports channels that I have no interest in, so I can watch classic movies is inane.

An extremely bad & insensitve policy on Xfinity's part.

sswanson1

New Poster

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3 Messages

3 y ago

Is anyone at Xfinity even listening to our protests about TCM being taken away from us?  I doubt it.  They only care about getting as much money as possible out of us.  Who at Xfinity is responsible for this decision?  

sswanson1

New Poster

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3 Messages

3 y ago

Just want to express my disappointment over Xfinity dropping channel TCM in our line up of channels that we are already paying too much for.  It was one of the few channels that we regularly watched.  Now subscribers are told that to get it back it will be another $10 per month.  Really?  How can you take away something that we signed up and paid for?  We are already paying for Netflix since there is nothing of interest on Xfinity!  Very disappointed and will be cutting the cable as soon as possible.

jazzbone

Regular Visitor

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3 Messages

3 y ago

Based on the number of complaints on this and other forums, it was a huge mistake to remove TCM from the digital starter package and move it to the Sports Entertainment package. TCM was the only commercial-free classic movie channel available to us, and we will NOT be paying an additional fee for the Sports package just to get TCM back. Please put it back where it belongs.

New Poster

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1 Message

3 y ago

For years my wife and I who are Seniors have enjoyed TBN and now to have it restored it it true we will have to have a new package that will have many more Sports Channels.  We have enough Sports Channels to watch and do not want anymore.  We would really like to be able to watch TBN and we like to watch TBN at least  3 or more times a week.  Please can we have TBN restored for we can watch many of our favorite movies from the past and ones we would like see agan. 

Thank you   Al and Rose Messick (age 86 both)

K2gardens

Frequent Visitor

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8 Messages

3 y ago

On indiewire.com, there was an article regarding the change Comcast made regarding TCM. According to the Atlanta Journal Constitution, TCM is owned by AT&T and Warner Media, which will be hosting its own streaming service. The belief is this change has more to do with a Comcast competitor owning TCM than their supposed data of not many people watching the channel.
CCAndrew

Gold Problem Solver

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25.9K Messages

3 y ago

@5361joey
Check your August statement, as of Oct 10, you’ll need the Sports and Entertainment tier for access to TCM

New Poster

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1 Message

3 y ago

There 2 things I love to watch , old movies and baseball. Hat the heck did you do with TCM....?  Why would you not tell your customer s before a programming change..? Where the heck is it?

Hasse14

New Poster

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2 Messages

3 y ago

Seems we are not an appreciated customer. Planned on switching other location to comcast but now I'm considering leaving them  and signing up for the streaming services rather. More flexibility and lower cost. 

This gor my wife completely against Comcast and favoring direct which we have elsewhere. If they don't lower price Comcast is gone. 

Sports I have no interest in beyond espn that we have .

ozyman

New Poster

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1 Message

3 y ago

Agreed. Virtually no viewer who watches TCM is likely  to use the rest of the Sports Package. There ought to be an affinity among channels in a package. We shall begin tomorrow to shop for another provider.

New Poster

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2 Messages

3 y ago

Comcast placing TCM in a subscription package is WRONG!! It has been part of the regular lineup for most or all of TMC’s life. I watch the channel often. I just ordered new service on October 8th at which TCM was part of the packages on my new three year contract. Now you want me to pay more!!!! Very disappointing Comcast. You are better that this. Please place a TCM back in the preferred, premier, premier plus line up.
Tannerlt

New Poster

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3 Messages

3 y ago

I have read a lot of the posts about the change, all negative, is Comcast going to do something about it?

Tannerlt

New Poster

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3 Messages

3 y ago

I'm very upset that Comcast has chose to bundle TCM with a  Sports package! I may switch providers. I feel I pay too much already and I don't think people who watch sports channels are really going to watch TCM. If you have to take away , at least bundle it with other movie channels. I'll be waiting for a change, hope it is soon!

New Poster

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3 Messages

3 y ago

who thought it would be a good idea to fleece their customers by making them buy a sports package to get the TCM movie channel? does a movie channel have to do with sports

ggeinec

Contributor

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212 Messages

3 y ago

We keep being told some version of:

 

"Check your August statement, as of Oct 10, you’ll need the Sports and Entertainment tier for access to TCM "

 

My August statement makes NO mention of TCM (see below). And neither do the September nor October statements.

 

I copied this directly from the PDF file of my August statement (and a search finds NO occurrence of "TCM") -

 

Account Number   removed

Billing Date     Aug 06, 2019

Services From    Aug 16, 2019 to Sep 15, 2019

Page3 of 3

 

Additional information

 

Please call Comcast at 1-800-934-6489 if you have any questions regarding the charges billed to your account.

 

Franchise Authority:  [removed]

 

Xfinity Account Updates: We have made updates to our billing system, and you have now received a new Xfinity account number. If you use online bill pay through your bank, please make sure to update your payment settings with your new account number. You can view your bill anytime on xfinity.com/myaccount.

 

Account Update: Effective with this bill, you may see some adjustments to your taxes and fees as a result of a billing system update.

 

Xfinity TV Update: Effective August 21, 2019, FX+ is discontinuing its service nationwide. You will only be billed through August 21st then we will automatically remove the service from your account.

 

You have 120 days from the date of this bill to dispute any charges included on this bill.

 

Moving? Visit xfinity.com/moving today to help you stay connected to all of your Xfinity services. Are you a business owner? Did you know Comcast offers a full array of Internet, Voice and Video products designed to help businesses meet all of their telecommunications needs? Visit http://business.comcast.com/ today for details about special offers and promotions. Not all products and services available inall areas. Certain restrictions apply.

 

Upcoming Programmer Contract Expirations: Information on upcoming programmer contract expirations can be found at http://my.xfinity.com/contractrenewals or by calling 1-866-216-8634.

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