Contributor
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23 Messages
WHY IS COMCAST CHANGING TURNER CLASSIC MOVIES TO SPORTS PACKAGE IN OCTOBER?
I just received a notice from Comcast that they are removing TCM, Turner Classic Movies, from all current packages and moving it to the SPORTS ENTERTAINMENT PACKAGE? What possible logic is there to that brilliant change? TCM is widely viewed by many Comcast subscribers on their regular packages--NOT SPORTS ENTERTAINMENT PACKAGE! I URGE COMCAST TO LEAVE TCM WHERE IT IS. I am seriously considering cancelling my Comcast subscription over this.
bmwsteve
Contributor
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52 Messages
4 years ago
I have been a Comcast customer for over 15 years and have put up with all the programming changes, good and bad. In your reply to the reason why TCM is being moved you cite a survey for one of the reasons it is being moved, a low percentage of viewers watching the channel. In all the years I have been a Comcast customer I have never been asked my opinion concerning an upcoming change in programming, and would suggest that if you were really concerned about your customer base you would ask their opinion prior to making any significant changes to your programming. This way you could really find out what your customers want and don't want before you make changes. My wife and I watch TCM regularly and feel that we will be losing a channel that we enjoy without any input from us. Also, if we are to lose a channel that was previously included in our package why don't we get a discount to our bill. Also wanted to thank you for not airing the ACC channel and having to miss the first 3 game of FSU football. More and more I find that Comcast is not paying attention to what their customers really want. First I lost BeIN Sports, then Cinemax, no ACC channel, now TCM. Wish I could think of a channel that was added to my programming that I didn't expect and was pleasantly surprised but nothing comes to mind, so it seems we just keep losing channels without any change to our bills.
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mbg71
Contributor
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23 Messages
4 years ago
I hope Comcast is paying attention to the comments from many, many subscribers protesting the rediculous decision to move Turner Classic Movies to the SPORTS CHANNEL? For once in your life, please do the smart thing and rescind your decision to move TCM to the SPORTS CHANNEL. It is so absurd that it is sad that Comcast management would make such a decision in the first place. Pay attention to your clients and their wishes Comcast. We are fed up with many things about Comcast and it is time that you paid attention to your clients and not the almighty increases in your rates.
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valeriebee
Regular Visitor
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1 Message
4 years ago
I feel the exact same way!
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mbg71
Contributor
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23 Messages
4 years ago
You are right on about Comcast--unfortunately. I hope someone there wakes up before it is too late. Changing TCM to the Sports Package has to be one of most illogical things I have ever seen Comcast do in many years of being a subscriber. Please change your mind Comcast. Leave TCM the way it is. You are going to lose a lot of customers who are already unhappy with your services. Putting TCM into oblivion on the Sports Package will be the straw that breaks the camel's back. PLEASE LEAVE TCM WHERE IT IS.
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crowhaven
Regular Visitor
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9 Messages
4 years ago
Comcast is loosing customers daily due to there ever increasing charges for programing nobody wants, they know they are running a loosing race with Hula, Netflix and others so my guess they are milking it for all they can get out of their current customers before they drop them too
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A_S_
Frequent Visitor
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6 Messages
4 years ago
Comcast rep Tina lied to me yesterday when upgrading from a SD Triple Play plan to HD TP plan. I was told I needed to get the Sports package to get TCM in SD or HD. Well, no. Got the screen msg saying I wasn't sub'ed to it so I called Comcast. I was then told that TCM is NOT included in the Sports package and I would need to go to the more $ TP tier to get it. The other lady I spoke with last night, Anne from down in Manila, was supposed to call me about this whole debacle at 17:00 today. It's 17:32 and still no phone call. I literally just started backing up everything and will be dropping Comcast. I really do not need phone and internet and I can go cheaper with another service. They are losing customers and they wonder why.
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mbg71
Contributor
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23 Messages
4 years ago
Surely someone at Comcast will wake up before it is too late. Is anyone at Comcast paying attention to all of these comments. Leave TCM where it is--please!
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2006-
Regular Visitor
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2 Messages
4 years ago
I don’t think Comcast is paying any more attention to this thread. They’ve listed the original question as “answered”. Also, if you google “Comcast TCM” you’ll find the link to this thread, and they have categorized it as “Solved”.
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mbg71
Contributor
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23 Messages
4 years ago
Thousands of Comcast subscribers don't want Turner Classic Movies switched to a Sports Package in October. Does Comcast care at all about its customers? Comcast is going to lose many clients over this. Who wants to pay for a Sports Package which includes TCM? And pay extra? It just doesn't make sense. PEASE rescind this decision. In what world does TCM belong on a sports package?
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A_S_
Frequent Visitor
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6 Messages
4 years ago
Is Turner Classic Movies (TCM) being moved to another package and why? If so, when?
Will it cost customers more money to view TCM if they have a package that will be losing TCM?
I am being told conflicting answers from Comcast reps over the past few days. Thank you.
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crowhaven
Regular Visitor
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9 Messages
4 years ago
Of course it will cost more , $9.95 more for the Sports and Entertainment package just to get TCM, what a rip off putting a classic movie channel in with a bunch of sports channel, I don't watch sports and I'm not paying for a bunch of useless channels to get TCM, Hula and Netflix is sounding better all the time
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Again
Expert
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29.9K Messages
4 years ago
Just an FYI:
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mbg71
Contributor
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23 Messages
4 years ago
My question about TCM being switched to a sports package at Comcast has never been satisfactorally answered. There is no excuse for what Comcast is doing. Profit and lack of interest in serving their customers does not exist at Comcast. What a dumb move they are doing by switching Turner Classic Movies to a Sports Channel. Just plain dumb!
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TZ4
New Poster
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3 Messages
4 years ago
My Xfinity package is inundated with sports channels I DON'T WANT nor do I WATCH...and I am sore pressed to believe that people do not watch TCM. I pay alot of money to watch television that is full of nothing but sports and far too many advertisements, not to mention all of the reruns. Is this what I pay for? I pay the advertisers to advertise their products?? What an utterly ridiculous move on the part of xfinity. TCM is one of the channels I do watch.
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baz123
Contributor
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123 Messages
4 years ago
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