Contributor
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23 Messages
WHY IS COMCAST CHANGING TURNER CLASSIC MOVIES TO SPORTS PACKAGE IN OCTOBER?
I just received a notice from Comcast that they are removing TCM, Turner Classic Movies, from all current packages and moving it to the SPORTS ENTERTAINMENT PACKAGE? What possible logic is there to that brilliant change? TCM is widely viewed by many Comcast subscribers on their regular packages--NOT SPORTS ENTERTAINMENT PACKAGE! I URGE COMCAST TO LEAVE TCM WHERE IT IS. I am seriously considering cancelling my Comcast subscription over this.
Suspicious
Frequent Visitor
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11 Messages
6 years ago
Hmm...offering to remove Hitz but not offering to put TCM back! big deal. Not.
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ga3405
New Poster
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1 Message
6 years ago
Thats just it, THEY do know who watches TCM. That is why they now "packaged" it in with the Sports Pkg.........and don't forget the Military History channels are there too!!! $$$$$$$$$$ That is the only reason
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tp4040
New Poster
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1 Message
6 years ago
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beastiefly
New Poster
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1 Message
6 years ago
Same thing happened to me. The tech informed me that nobody in their department was aware until callers brought up the TCM issue. As well, did you know that if you take the phone survey following your call and give the rep the highest ratings but leave a non-complimentary comment indicating dissatisfaction with the company at large the employee will hear about having not fullfilled their duty to create a happy customer? Who knows! The whole company seems to be conjurers playing with smoke and mirrors. Abracadabra, now you see it, now you don't.
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Dam76
New Poster
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3 Messages
6 years ago
Since we don’t get paper we didn’t get the notice that TCM is being removed from the channel option. Time to move away from cable. Amen.
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ams-63
Frequent Visitor
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11 Messages
6 years ago
Viewership of TCM IS NOT LOW!!! Not good that you are lying about it too!
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TELStudies
New Poster
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1 Message
6 years ago
I came home an hour ago, excited to watch a Halloween horror movie marathon until dawn, and what do I find?
Thanks Comcast/Xfinity for depriving me of the one channel I would watch every single day.
Well done.
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ams-63
Frequent Visitor
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11 Messages
6 years ago
I am urging everyone I know that is a customer to bombard the company with complaints. start calling to headquartes, also call TCM directly.
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ricks3
New Poster
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1 Message
6 years ago
I have the Sports Package. I get every channel having to do with sports and it has nothing to do with this gambit. One of the channels I get is the NFL NETWORK, which has the Sunday Game Day, which shows me the highlights of every game being played.
This 'new' so called Sports and Entertainment Package has that same feature but they call it by a new name. I lost TCM yesterday, and if I sign up for this extortion, I will be paying TWICE for the same service! Oh, they also have the OUTDOORS channel, CMT and a few other ones, but calling them ENTERTAINMENT is spreading it pretty thin.
Hmm...doesn't ATT now own TCM..?
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jjoplin
New Poster
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1 Message
6 years ago
Probably 75% of the regular viewers of TCM are over 45, and a big prcentage of those are retired and on fixed incomes (honestly - how may Gen X and Millenials watch films from the 40's, 50's and 60's??) So you are penalizing a large group who have limited resources and you want them to fork over for a premium package including sports and 'entertainment'. Those channels aren't compatible with the main demographic for TCM.
Just a really stoooopid decision IMO. Either greedy, or stupid, or both.
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ams-63
Frequent Visitor
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11 Messages
6 years ago
I too am considering leaving Comcast. Are they trying to get more people to leave? As it is, hundreds of people leave them monthly. COMCAST PUT BACK TCM CHANNEL!!!!!!!!
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ams-63
Frequent Visitor
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11 Messages
6 years ago
Really??? Great customer service??? Try talking to someone in their call center in India for an hour who doesn't understand what you are trying to say!
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art3
Contributor
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88 Messages
6 years ago
I am livid about this. LIVID. Make sure and tweet to comcast and tcm. raise heck on this.
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res6096
Frequent Visitor
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9 Messages
6 years ago
One more reason I can't wait for our 2 year greement to end so I can drop Comcast.
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siamycat48
Regular Visitor
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3 Messages
6 years ago
I have a premium tier of 260 plus channels and THIS IS STILL EXCLUDED. They want $9.95 a month MORE for another 100 channel sports package I do not watch to regain my TCM. Oh yes, sign me up! A few months ago they took the Military History channel and did the EXACT same thing. It is also in the SPORTS package which I refuse to pay them one more cent!!!
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