mbg71's profile

Contributor

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23 Messages

Thu, Aug 29, 2019 5:00 AM

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WHY IS COMCAST CHANGING TURNER CLASSIC MOVIES TO SPORTS PACKAGE IN OCTOBER?

I just received a notice from Comcast that they are removing TCM, Turner Classic Movies, from all current packages and moving it to the SPORTS ENTERTAINMENT PACKAGE?    What possible logic is there to that brilliant change?  TCM is widely viewed by many Comcast subscribers on their regular packages--NOT SPORTS ENTERTAINMENT PACKAGE!  I URGE COMCAST TO LEAVE TCM WHERE IT IS.  I am seriously considering cancelling my Comcast subscription over this.    Get real Comcast and leave TCM alone.  Seriously!

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gmakovic

New Poster

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1 Message

3 y ago

Disapointing.  It probably is a niche channel, but large enough for them to move to a fledgling sports package to defray costs.  Probably is time to cut the cord.  ~$200/mo would more than cover viewing in other streaming packages.  Probably the push out of the nest my wife and I needed

Marcus3344

Contributor

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55 Messages

3 y ago

We're just talking to each other on this forum. So, consider taking your comlaints to your local media or creating a video that you could post. It might go viral. November is a TV ratings month, and a local TV station might find this to be newsworthy.

Plus, Comcast is regulated in each state, and the name and address of the state regulator is buried in the fine print on your bill. Write to them with your complaints; it might not change anything, but it might make you feel better and if they get enough complaints, they might ask enough questions of Comcast to put them on the spot.

New Poster

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1 Message

3 y ago

Comcast's decision to remove TCM from the Basic channel line-up is outrageous and unacceptable.  TCM is one of the very few worthwhile channels in the entire line-up.  I would gladly relinquish 85% of the channels included to have TCM back -- because 85% of the channels offered are worthless.  Hallmark?  Please.  The decision to remove TCM is a money-grubbing connivance.  I will consider options that will allow me to dump Comcast.  I certainly will never consider getting internet from the company, and I will dissuade people from using the company.  Bad decision.  Restore TCM. 

New Poster

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1 Message

3 y ago

I couldn't agree more!!! I'm sure it's a way to get people to pay more. Shame on you, COMCAST! I've been a faithful subscriber for a long time. TCM is one of my favorite channels. I get enough sports channels. I doubt the viewers married to the Sports pkg are watching TCM!! For goodness sakes...STOP the madness and give us back what we signed up for and have been paying for. STOP making AUTOCRATIC decisions at the expense of your viewers. I have never considered using another cable/internet provider...but I am now.  


@mbg71 wrote:

I just received a notice from Comcast that they are removing TCM, Turner Classic Movies, from all current packages and moving it to the SPORTS ENTERTAINMENT PACKAGE?    What possible logic is there to that brilliant change?  TCM is widely viewed by many Comcast subscribers on their regular packages--NOT SPORTS ENTERTAINMENT PACKAGE!  I URGE COMCAST TO LEAVE TCM WHERE IT IS.  I am seriously considering cancelling my Comcast subscription over this.    Get real Comcast and leave TCM alone.  Seriously!


 

904svo

Frequent Visitor

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12 Messages

3 y ago

I just got my rear chew out by my wife, why did they remove TCM from my pakage

and move it to a paid service which I don't watch and don't want.

Greymouse

Frequent Visitor

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7 Messages

3 y ago

The bottom line here is that for any subscriber who wants to keep Turner Classic Movies, someone has just reached out and taken a bit over $120 out of your pocket, to be collected over the course of a year. You'll get nothing in return that you didn't have already except for a sports package that you probably didn't want to begin withbut that does allow it to be asserted that you did in fact get something, and did in fact want it or you wouldn't have ordered it.   Complain all you want, but your only real alternative is to forget about the thing you want to keep. 

 

Somebody mentioned the FCC.   Forget about that, too.  The pitch  for regulatory rollback was that competition would result in better things at lower priceswhich of course was only another story.  Besides, when you order the Sports and Entertainment package to keep your TMC, the government gets a cut of the take that comes to something just under $1 per month per person.  There are additional fees and taxes associated with this package. 

 

How many subscribers nation-wide want TCM?   As of 2003, TCM reached 63 million homes.  Let's estimate 1 million subscribers nationwide are TCM fans who want to keep it.  Do the arithmetic.  This minor rearrangement could pull in around $120,000,000 per year, with minimal related costs over what the company was already paying.   Somebody may get a bonus.   For my $120, I have gotten an elevated level of cynicism.  

New Poster

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1 Message

3 y ago

Why were we given no notice of this change? We are a homeowners association with more that 500 members.  What are you thinking?

New Poster

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1 Message

3 y ago

COMCAST hates their customers.

suepeppler

New Poster

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1 Message

3 y ago

Huge mistake to take away TCM, I dont thing your analytics are correct, half of the channels you offer are in other languages or have things tht repeat same programming over and over. TCM ws the reason we stayed with this comcast package. We have the sreaming tv and will most likely go with that for everything now. The price keeps going up but the selection of tv has been terible. We live in an area of a lot of snowbirds and retiress and they all watch that channel. Ive has comcast for 37 years here so it wil be an adjustment but this is forced at this point. Sure cant pay more than we are now!

chood436

Regular Visitor

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3 Messages

3 y ago

I paying through the nose for Comcast now and they are going make me pay more for TMC,  one of my favorite channels!  Wrong! There is precious little on the way it is. This will be the last straw in a series of this kind of shenanigans.  This has nothing to do with the Sports!

New Poster

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1 Message

3 y ago

Comcast’s action in moving TCM to a sports tier is totally unacceptable. It has been continuously available for as long as we’ve had our subscription – nearly twenty years. Our condominium association has been considering eliminating cable and I will now support that move.
baz123

Contributor

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123 Messages

3 y ago


@Marcus3344 wrote:

We're just talking to each other on this forum. So, consider taking your comlaints to your local media or creating a video that you could post. It might go viral. November is a TV ratings month, and a local TV station might find this to be newsworthy.

Plus, Comcast is regulated in each state, and the name and address of the state regulator is buried in the fine print on your bill. Write to them with your complaints; it might not change anything, but it might make you feel better and if they get enough complaints, they might ask enough questions of Comcast to put them on the spot.


I'm glad to see so many posts on this thread since TCM actually disappeared today.

However, it seems that the Comcast phone representatives are either completely clueless or continuing their phony claims of concern and appreciation in addition to the "doublespeak" excuses, which change daily.  I can identify with many of the comments I've read.  In my previous post, I forgot to mention that, when I called CS, I lied to the automated system just so I could talk to a person.  I told the rep. that I lied too!  It's a shame I have to resort to things like that since the rep. often can't solve my problem -- she transferred me to the "Customer Loyalty" dept.  What a joke.  Comcast has done NOTHING to earn my loyalty.

 

Judging from previous incidents like this with other channels, Comcast is going to do whatever it wants and try to increase its profits, regardless of how many comments we post.  They just don't give a rat's --ss what customers think, as long as the bill gets paid.  But we can still make our feelings known.  Write to your state regulator or the FCC.  Calling CS just wastes your own time going through menus, but maybe, if enough people write directly to Customer Service, their server will crash! Smiley Wink  A Comcast executive with no computer access would be a lovely sight, but I have little hope that even a boycott would make them change their minds.  Rather than admit they are wrong, they will keep channels arranged in ridiculously, high-priced packages even if it means going out of business . . . . . . . and it might.  Time to go.

New Poster

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1 Message

3 y ago

Not happy about this here. The only reason we buy the expensive tier we do is for TCM and SCI. If we lose one of those, it lessens the reason to buy the expensive tier. Hence, we can drop to a lower tier of Comcast service. They are shooting themselves in the foot with us, plus burning good will.

Suspicious

Frequent Visitor

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11 Messages

3 y ago

Show me the data!

burney240

Contributor

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18 Messages

3 y ago

Consumer Reports finds that nearly 1/4 of your cable bill is a bunch of baloney fees and add-ons. Cable industry makes $28 billion a year on this. They make as much as $450 per yr per customer from these fees. Does anybody regulate these firms? These fees have gone up 600% in five years, says CR. Thank you Consumer Reports, too bad Congress, FCC, NOBODY(?) is looking out for consumers. 

https://www.vice.com/en_us/article/zmjqa5/24-of-your-cable-tv-bill-is-just-bogus-fees-study-says

 

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