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mbg71
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23 Messages

Thu, Aug 29, 2019 5:00 AM

WHY IS COMCAST CHANGING TURNER CLASSIC MOVIES TO SPORTS PACKAGE IN OCTOBER?

I just received a notice from Comcast that they are removing TCM, Turner Classic Movies, from all current packages and moving it to the SPORTS ENTERTAINMENT PACKAGE?    What possible logic is there to that brilliant change?  TCM is widely viewed by many Comcast subscribers on their regular packages--NOT SPORTS ENTERTAINMENT PACKAGE!  I URGE COMCAST TO LEAVE TCM WHERE IT IS.  I am seriously considering cancelling my Comcast subscription over this.    Get real Comcast and leave TCM alone.  Seriously!

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Responses

New Poster

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1 Message

1 y ago

Why on earth did Xfinity pull Turner Classic Movies from the basic package?  More importantly, why were we, the subscribers, not given any warning about this?  If enough people complain, will you put it back on the basic package? We already pay $229.00 a month for cable tv and internet, and now you want more? We actually have a top tier package, and I cannot believe TCM is not going to be part of it.  WE ARE PAYING YOU A FORTUNE!  This is terrible customer service, and clearly you do not care at all about your customers!!  I guarantee you are going to loose customers over this - as it is now, you cannot compete with the streaming services, as they are so much cheaper.  Because of this complete lack of caring and concern for customers, we will soon be joining the masses and cutting the cord, and I suspect cable tv will no longer exist in the next few years.  I hope Xfinity understands that they did this to themselves!

Jenison67

New Poster

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2 Messages

1 y ago

Why doesn't Comcast reinstate TCM to the basic package during the COVID-19 crisis?  Can't get any sports so why not do something for folks stuck at home?

New Poster

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1 Message

1 y ago

You might want to update the title of your post to "TCM"

Jenison67

New Poster

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2 Messages

1 y ago

Comcast should reinstate TCM for a couple of months with everyone sitting @ home.

New Poster

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1 Message

1 y ago

I am a new customer with Xfinity as of March 2020. I was highly unhappy to find out that TCM was placed as an added channel in a sports package for an additional charge (absolutely makes no sense). This was totally a bonehead move on the part of Comcast/Xfinity. I know the published logic behind this was that TCM did not have a large viewing base. Why not take some of the music channels that nobody listens to away instead. I understand that perhaps TCM might be included in a higher tier package but not with a premium add on at an additional cost. I know there has been a large number of subscribers that have voiced their displeasure over this decision. I am strongly considering canceling my subscription due to this as I love TCM as do MANY customers. I would hope that the powers that be would listen to the voice of their customers  as we pay your rent! Not cool Comcast/Xfinity!!!

New Poster

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1 Message

1 y ago

I also love TCM! I was soooo mad when one day at the end of the year last year they pulled the channel, without notice, as far as I know anyway. I called to find out where it went and was told it was moved to a sports and entertainment package. Other than golf, we dont watch sports. Looking at the line up in the package there is a ton of sports and only a couple that can be considered entertainment channels. I am especially mad right now becuase sports chasnnels have no new content at this point in our world and who wants a package filled with rerun sports??

So BRING BACK TURNER CLASSIC MOVIES,  COMCAST! grrrrrrrr

larryjf

New Poster

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1 Message

1 y ago

Why do I have to have my account pay for what is to me Garbage--ie Sports in which I have absolutely no Interest whatever? I've been paying for cable since 1980 Including Turner Classic Movies. And now suddenly I have to pay for a "sports" package to continue watching movies I grew up with. This is a lousy corporate decision.

Ganinoj

Frequent Visitor

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5 Messages

1 y ago

Totally Agree.  A deceitful move on Comcasts part.

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