Visitor

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1 Message

10/15/2026 7:56 PM

Why if you do not change channels or volume tv turns to silence Screensaver I like to leave my TV on through out the night

Very frustrating,  I like to have my tv on through out the night, for some sound,  but it seems to always go to silent Screensaver,   Why ???  

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Official Employee

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3.8K Messages

52 minutes ago

Hi there, @user_l5m9ah. Thank you for taking the time to reach out. Xfinity X1 TV boxes have an automatic inactivity timeout (often called "Nap Mode") that activates after 4 to 5 hours of no remote button presses, which cuts off the audio and switches to a silent screensaver.

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