Visitor
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1 Message
Why don't most channels work?
The only channels that I am able to get on my TV are the main over air TV channels Like KOMO, KING, and KIRO. When I try to access a "cable" channel, I get a channel summary at the bottom like "CNN" but no picture.
XfinitySeth
Official Employee
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1.3K Messages
3 hours ago
Hello user_et5gf4 👋 Thanks for reaching out in our community for help! We never want you to be without your channels for any amount of time, so we’ll do everything we can to help get your picture back 👍 Have you attempted any troubleshooting up to this point through the Xfinity app or be power cycling your TV equipment?
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