Visitor

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1 Message

Sunday, March 1st, 2026 1:44 AM

Why does it ask for TV location?

It is asking for TV location and saying that we need to sign into third party site. It doesn't go to any channel that we say or press on keypad. It's not responding to any buttons that we press.

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Official Employee

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54 Messages

6 hours ago

Hi @user_ivjgsc, thanks for reaching out on our Xfinity Forums, we want to do everything we can to help! Is this happening on your X1 cable box, or the Xfinity Stream App?

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