ProNovice's profile

Regular Visitor

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3 Messages

09/23/2026 9:39 PM

Why are some channels overlapping others and bleeding into each other?

Certain channel next to each other in numbering system become small tiles and bleed into next channel when using the remote to go to a higher or lower channel....

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Official Employee

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3.9K Messages

12 hours ago

 

ProNovice - Thank you for reaching out to us here for help with your channels! It's important to us that you're able to enjoy your shows. I always recommend using the Xfinity app if you ever encounter a service issue. The steps and suggestions there work great and help relieve many common issues. I'd like to ask a few questions to get a better understanding is this impacting one TV box, or muliple? Are all channels impacted? Are you using an HDMI cable and have you tried swapping it out and testing another?

 

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