Visitor

 • 

1 Message

Thursday, August 14th, 2025

Why are my Hulu commercials freezing the whole system through XFinity app?

I had forgotten why I stopped watching the Bear on tv and then i got reminded that the Hulu commercials keep stopping at random. I get lucky if I can get through two commercials but they either stop when the countdown hit 0:45 or when the commercial is about to load up the next commercial. I have already restarted the program and early when watch something on Disney+ my whole XFinity box lagged, restarted about. three times and then kicked me back to live tv.

I would like to be able to watch and use XFinity with all it's app efficiently since they come with the program but if this persists and I need to use my smartcast i would like to be refunded because that would seem fair to me. 

Oldest First
Selected Oldest First

Visitor

 • 

2 Messages

17 hours ago

Agree completely - we are having same problem; definitely not worth it to have these issues - Hulu and Xfinity, please fix!

Visitor

 • 

2 Messages

17 hours ago

Agree completely with this complaint! Having terrible issues with ads freezing...should not be happening and refunds are in order.

forum icon

New to the Community?

Start Here