Visitor
•
4 Messages
Why am I paying so much for reducing channels. RE: Cartoon Network
I have the Ultimate package and Gigabit internet.
I pay close to $300 a month for this.
I have to do this because you keep removing channels that people like and are moving them behind packages so they have to pay more.
I have to pay for something like 200 channels just because there’s maybe 20 in all that my family watches.
Every year, I get less and less for my money.
And you take more and more, little by little, just by adding a dollar here or a dollar there.
You moved Cartoon Network into a package that costs $10 a month. You know how many channels that $10 gives us. I know you do, cause you work there.
It’s 8 (technically your website only lists 7, but CN wasn’t listed so I included it) . 8 channels for $10. Six sports channels, a classic movie channel (TCM) and Cartoon Network. That makes no sense to me.
More than a dollar a channel. And since you know some people will pay the $10 just for TCM or CN, it’s more than a dollar a channel.
if I could buy the channels we actually watch, a la carte for $1.13 (the cost per channel for the package with CN) a channel, I would save money.
Also, since you guys own Peacock, why do I have to pay for it?
Anyways, time to call up whatever AT&T is called now.
scootypuffsr
12 Messages
12 hours ago
We need to remain loud and keep the pressure on Xfinity, below is a link to send feedback to Tom Karinshak, he is the president of customer experience. Let him know your displeasure and let him know to inform the team that made this change that you are considering canceling your service over this.
https://www.xfinity.com/support/svp-contact-form
There is a precedent here. A few years ago they moved INSP (the cowboy channel) to the 'more sports' package, then they quietly moved it back a few months later due to the outrage it caused.
Keep the pressure on them up. We got this
1