Visitor

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4 Messages

Thursday, October 30th, 2025 12:18 PM

When will ION be back?

For the last week or so, I get an error message when trying to play recorded shows from the ION channel, saying something along the lines of Xfinity is no longer allowed to stream ION, and the same thing happens when I try to live stream any ION show.

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Official Employee

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1.3K Messages

5 months ago

Good morning @user_ocjhw0, we would be happy to look into this with you.

To start, have you recently reviewed our current channel line-ups, here:

https://www.xfinity.com/support/local-channel-lineup

Visitor

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1 Message

6 days ago

My channel is 238 for ion and what I get when I turn it on is what’s supposed to be on in this case it’s bull and timing dots like it’s trying to retrieve it what does not

Visitor

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1 Message

Same channel, timing dots. I’m with Xfinity in the 60002 zip code. If there’s no longer a contract are you trying to get it back?

Visitor

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1 Message

You can get it through Peacock.  I used the voice command on the remote.  Asked for ION.  It took me to Peacock.  It worked.

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