WJL1's profile

New Poster

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2 Messages

Friday, December 23rd, 2022 4:35 PM

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Weather Channel showing national feed, not local temps and forecast

Since Monday December 19th, the Weather Channel in our area (Whitpain Township, Montgomery County, PA) has been showing national temperatures and forecasts, and not the local info usually there.

Is there a problem?

When will it be fixed?

Bill

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Problem Solver

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497 Messages

2 years ago

Hi, @

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a private message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

Visitor

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1 Message

2 years ago

We are trying to get the local weather on the weather channel. All we see is the national weather. 

Official Employee

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974 Messages

Hi there, @user_0503c7, thank you for taking the time to reach out to us through our Xfinity Forums. I know how important and convenient it would be to check your local weather information. Are you reviewing and referencing the bottom feed of The Weather Channel?

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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