WJL1's profile

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Friday, December 23rd, 2022 4:35 PM

Weather Channel showing national feed, not local temps and forecast

​Since Monday December 19th, the Weather Channel in our area (Whitpain Township, Montgomery County, PA) has been showing national temperatures and forecasts, and not the local info usually there.​

​Is there a problem?​

​When will it be fixed?​



Official Employee


479 Messages

3 months ago

Hi, @

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a private message:
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• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it



1 Message

3 months ago

We are trying to get the local weather on the weather channel. All we see is the national weather. 

Official Employee


869 Messages

Hi there, @user_0503c7, thank you for taking the time to reach out to us through our Xfinity Forums. I know how important and convenient it would be to check your local weather information. Are you reviewing and referencing the bottom feed of The Weather Channel?

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