lorica13's profile

New Poster

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3 Messages

Friday, August 9th, 2024 12:01 AM

Weather channel not working

8 vertical colored lines 

2 Messages

4 months ago

I noticed it was off air late afternoon EDT.  

1 Message

4 months ago

That is what we have as well????

2 Messages

@user_8vde4d​ mine has been working today.  Not sure if it was modem reboot or not.  Give it a try. 🙂

Official Employee

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1.2K Messages

 

user_8vde4d is this issue still occurring for you? Is this on all channels?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Official Employee

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640 Messages

3 months ago

@lorica13 Counting on the Weather Channels is vital. I remember watching it and listening to the electronic jazz in the 90's. Is it working well again? 

1 Message

3 months ago

Our Weather Channel has been down for days. Xfinity has no clue what's going on.

(edited)

Official Employee

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996 Messages

user_rcns9y thanks for using the Community Forums page. Are you still unable to access the weather channel?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

Same here.  Even the Xfinity Store had the same issue. Only colored vertical bars.  They had no idea what was going on.  Dealing with Live Chat, Xfinity, right now.  No results yet.  Xfinity Tech says it's broadcasting, not the service. 

1 Message

2 months ago

Today is 9/11/24 and I do not have the The Weather Channel on my guide list anymore 

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