U

Visitor

 • 

1 Message

Sun, Jul 10, 2022 3:13 PM

Weather Channel not on

The weather

 hannel has Ben off air since yesterday. All other

 channels working fine

screen for Weather Channel only shows color bars

XfinityDena

Official Employee

 • 

852 Messages

3 m ago

I am sorry to hear the weather channel hasn't been working for you. Have you tried to power cycle your cable box? 

 

I also wanted to make sure you are aware that any time you need to troubleshoot our MyAccount app can assist you step by step. It is not just to pay your bill or to get notifications about interruptions. To learn how to troubleshoot in the future you can follow the link: https://comca.st/3z0uzxt. Honestly, it is the best app to date that we offer and super easy to use for all of your account needs.

forum icon

New to the Community?

Start Here