Weather Channel issue

Is anyone else having issues with channel 815? It is very choppy and I just got a new cable box.

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XfinityEricB

Official Employee

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1.9K Messages

3 days ago

33fleetwoodplace Thanks for reaching out to us about your issue with channel 815. To confirm this is the only station having the problem, and it's still an ongoing issue?

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33fleetwoodplace

2 Messages

@XfinityEricB it appears to be.

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3 days ago

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XfinityEricB

Official Employee

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1.9K Messages

33fleetwoodplace Have you used the Xfinity app at this time to do some basic troubleshooting to see if it can help? Since it started has the HDMI cable been replaced to see if that helps?

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3 days ago

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Channels and Programming

33fleetwoodplace

Weather Channel issue

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