laura1234567's profile
laura1234567
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Frequent Visitor

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11 Messages

Sat, Jan 4, 2020 3:00 PM

WE TV w/skipping audio

Watching WE TV and the audio skips horribly.  This is the only channel I have that skips like this - old school tube TV so not streaming the channel. Any ideas on how to fix?

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

You only pay a service charge if a problem is inside your house. The choice is yours

Frequent Visitor

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11 Messages

1 y ago

Yeah, I've checked all the connections. I refuse to pay comcast to come out and check only one channel. 

CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

Check all of your connections are tight and in good repair, remove any extra splitters and possibly have a tech out to troubleshoot further. Channels come in on different frequencies, something is affecting the frequency that WE is coming in on

Frequent Visitor

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11 Messages

1 y ago

The odd part is it only skips during the shows. During commercials there aren't any problems

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