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Monday, March 11th, 2024 9:20 PM

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Want x1 box experience for mom, who is in home whose Xfinity picture is horrible. She has Verizon 5g Internet. There must we a way...

My mom loves the X1 voice remote.  She knows how to get to her channels very easily.  I am looking to create that same experience at a place that already has [Edited: "Language"] fuzzy comcast TV with limited channels.  I can't imagine there isn't a way to do this.

Official Employee

 • 

1.5K Messages

9 months ago

Hello, @user_6onia0. Thanks for reaching our team on Forums, our X1 voice remote is quite convenient and I certainly understand the importance of having that convenience for your mom. You do have the option to request a voice remote at an Xfinity Store for her account or we can request to ship one out to her for a fee. 

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