U

Visitor

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1 Message

Sunday, June 1st, 2025 7:19 PM

Volume mute and power does not work on my xr15 remote

Volume mute and power does not work on my xr15 remote 

Gold Problem Solver

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26.4K Messages

4 days ago

Does https://www.xfinity.com/support/articles/programming-your-xfinity-remote help?

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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1.8K Messages

2 days ago

Thank you for reaching out here @user_4xtrj4. If those functions are still not working you may have to go through the steps to verify that remote is paired to the TV. 

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