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Wednesday, November 29th, 2023 3:03 PM

Closed

Value decreasing

I watch very few channels on my plan as I am not interested in sports nor do I speak Spanish.  Now, of the few channels I watch, xfinity drops on indicating they can't negotiate a cost they deem acceptable. So my value decreases substantially but my bill remains unchanged. How do I receive the value for the agregious monthly payment?

Official Employee

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1.7K Messages

10 months ago

Hi, @user_8i1bk8! Thanks for taking the time out of your day to contact XFINITY over our forums page. I know that it is upsetting to lose a channel that you like. Our promotional offers provide discounted pricing for our services. However, we may rearrange or change programming, features or offerings that are a part of our services. We regularly evaluate our XFINITY TV service to ensure it includes the best combination of programming options to appeal to our customers. Would you like me to see what promotional offers that we have available today to see if I can get you a better value for your service needs?

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