U

15 Messages

Sunday, April 27th, 2025 1:21 PM

Utah 16 when will it be added to Channel line up?

When will Utah16 be added to the channel line up? We are paying for a local broadcast fee and Utah 16 is a local channel. Scribb\Fox13 said Comcast refused to add it to the line up. I missed out on Utah Hockey Club games and other items on Utah 16 and had to use a Over The Air antenna to get it vs Comcast. There were multiple questions on the blog over 6 months ago getting a canned response but no resolution. All of the blog posts show closed. We must get what we're already paying for.

Official Employee

 • 

1.4K Messages

25 days ago

Hello user_42yjfo, and thank you for reaching out to us on our Xfinity Forums for help with missing out on this excellent programming. I'm sorry to read about the loss of the Utah 16 channel and I know it greatly impacts many people and limits your ability to enjoy the games. Unfortunately at this time there still is no agreement for bringing the network back into our lineup, however I know that our teams work daily to help bring you the best entertainment possible. 

15 Messages

What can be done to resolve this issue to getting Utah 16. Like mentioned previously, we are already paying a local broadcast fee to get local channels but yet Comcast is refusing to add this LOCAL channel.

Official Employee

 • 

4.1K Messages

 

user_42yjfo, I completely understand your concerns, and we do apologize for any inconvenience this has caused you. We will absolutely get this feedback passed along in hopes that this can be changed in the future. 
 
Please know my team is always here to support you! 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here