Only noticed it during the Premier League match and for a time after. last time it happened, there was a noticed from the network that the feed from the UK was the cause. But USA did not make such an announcement on Weds
@user_9mw0m9 Hmm, if nothing else is happening, a similar event may have been the cause. If it happens again let us know by replying to this message. We will be able to troubleshoot on the spot.
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user_27urb0 Thank you for reaching out to our Xfinity Forums Team regarding your USA channel. I'm happy to help get this squared away today. Are you still expirencing this issue, and are there any troubleshooting steps you have already tried? This will help in repeating the same steps.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_9mw0m9
Visitor
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3 Messages
3 months ago
Problem at 3p
not a problem at 9:30p
Can Xfinity explain the problem?
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XfinityBenny
Official Employee
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1.4K Messages
3 months ago
@user_9mw0m9 Thanks for adding a post to the forum. We're happy to help. Does this happen every day?
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user_27urb0
Visitor
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1 Message
1 month ago
FEBRUARY 4TH- USA CH23 choppy not working other channels working
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