U

Friday, January 12th, 2024 10:49 PM

Closed

TV

The tv weather channel gives the local on the ‘8’s’ forecast for a town 40 miles away.  I have tried fixing this through the weather channel and tried all suggestions I could find. Given channel is part of an island. I am inland. 

Official Employee

 • 

1.9K Messages

11 months ago

Hello @user_axulpd, thank you for coming to our Forum for help with your channel concerns. Does the weather channel in question only report forecasts for the incorrect town, or does it include your location as well? 

3 Messages

The local on the 8’s is town specific or very nearby town 

Official Employee

 • 

1.9K Messages

@user_axulpd, Understood, let's go ahead and take a deeper look into this for you. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here