DocWatson42's profile

Contributor

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45 Messages

Wed, Sep 28, 2022 10:18 AM

TV premieres menu item?

Greetings and felicitations.  It's been a while since I checked (I'm not certain I tried last year), but I recall Comcast's cable TV menu having a fall premieres item.  This year I can't find it.  Is it now missing, or am I just the one who is missing it?  (I did run across a reviews item, but I want the shows themselves, not reviews of the upcoming shows.)

Official Employee

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122 Messages

2 months ago

Hello @DocWatson42, thank you for reaching out to the Xfinity communities team for support via Forums! For me, fall is one of the best seasons of the year due to pumpkin spice lattes, beautiful trees, and all the Fall Premieres that we provide on our X1 platform and Peacock streaming service! We have not missed a beat this year and still provide you with the same menu of all our fall premieres but have made it easier for you to access as the customer. All you have to do is say “Fall Entertainment Guide” into your X1 voice remote to access our Fall Entertainment Guide,  which includes all the amazing titles plus NBC's fall tv titles. You can visit https://comca.st/3LVQLO7 to get more information. Did this information answer your question? 

Contributor

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45 Messages

2 months ago

What if I don't use the voice command feature on the remote?

Official Employee

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122 Messages

Hmm, that is strange as I just tried it, and I was able to successfully access the web page with no issues. Try https://comca.st/3BYEBPD and let me know if you are having the same issue. You can also visit https://comca.st/3LUYOdS and type "Search with your X1 search bar" into the "Ask Xfinity" on the top right to search for support documents. 

 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Official Employee

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122 Messages

2 months ago

No worries @DocWatson42, we have an option for customers who may not have our award-winning voice remote as well. You would simply utilize the "Search" toolbar options via your X1 menu. Here is a wonderful link that provides you with a step-by-step tutorial on using this feature: https://comca.st/3ri4ftI;

Contributor

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45 Messages

@XfinityJoshM​: Is there a live URL that links to that tutorial?

Official Employee

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152 Messages

@DocWatson42 If you are trying to use the search bar on your X1 cable box you can Press the xfinity button on the remote, then use the arrow buttons to move to Search and press OK. Are you able to find that on your scrren?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Contributor

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45 Messages

2 months ago

I'm afraid I'm getting 404 errors (not found) for that URL, both with and without the final semicolon (https://comca.st/3ri4ftI; / https://comca.st/3ri4ftI).

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