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user_jpzpnz
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1 Message

Monday, June 22nd, 2026 8:25 PM

TV is not working all of a sudden...why????

TV was on & working fine. Now it's been out for half an hour!!! I've gone to channel 92 twice & waited... nothing! I've turned it off, waited a few minutes & turned back on... NOTHING!

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1 hour ago

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user_yeodrg

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1 Message

2 days ago

I'm having the same issue.  Internet is working.  TV's not

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user_7x1skp

Visitor

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1 Message

Same issue here.  No word or notice from Xfinity :(

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2 days ago

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XfinityVianney

Official Employee

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2.7K Messages

 

user_7x1skp, thank you for reporting the troubles on your end. We had many reporting similar issues, and we worked hard to get the service working as expected. The problems should be clear now. How is everything on your end today? 

 

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1 hour ago

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XfinityBenny

Official Employee

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1.6K Messages

2 hours ago

@user_jpzpnz Thanks for using the forum to tell us what happened. Has the TV started working again? The best way to get instant help is with the Xfinity Assistant here https://www.xfinity.com/xfinityassistant. It shows if there's an interruption of service, or offer troubleshooting steps if there isn't. 

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