Visitor

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1 Message

Monday, June 22nd, 2026 8:25 PM

TV is not working all of a sudden...why????

TV was on & working fine. Now it's been out for half an hour!!! I've gone to channel 92 twice & waited... nothing! I've turned it off, waited a few minutes & turned back on... NOTHING!

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Visitor

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1 Message

2 days ago

I'm having the same issue.  Internet is working.  TV's not

Official Employee

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1.6K Messages

10 hours ago

@user_jpzpnz Thanks for using the forum to tell us what happened. Has the TV started working again? The best way to get instant help is with the Xfinity Assistant here https://www.xfinity.com/xfinityassistant. It shows if there's an interruption of service, or offer troubleshooting steps if there isn't. 

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