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user_h0s4bo
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Thursday, February 19th, 2026 12:27 AM

Tv freezing periodically

As I’m watching nbc, the tv periodically freezes both picture and sound for several seconds at a time. How can I fix it?

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7 hours ago

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XfinityAmandaB

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7 hours ago

 

user_h0s4bo Thank you for stopping in for help with NBC freezing. That would be frustrating, and we appreciate you stopping in so we can help. Could you tell me if you are watching using one of our X1 TV boxes, or if you are using the Xfinity Stream app? 

 

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