TV channel

Hello @user_c4d3f2, thanks for reaching out for help on our forums! Are you experiencing this issue on one cable box only? Do you have others that do not experience the same issue? 

Non of my other tvs do it

I have this same problem on at least two of my TV’s. Both sets default to channels that were not the last watched channels. One dafults to ABC and the other one to the NFL network. This started just a few days ago. I refreshed my system using the Xfinity Account app and that didn’t help. 

When the TV is turned on it always defaults to the tennis. channel even though that was not the last channel watched.

just started happening today 

I've been having this same issue on one of my three boxes for about a week. I've restarted the box and done a system refresh but it's still doing it. At least it's the Music Choice Soundscapes channel so it's soothing, but it's a pain.

I have the same problem. No matter what station I watched last, my TV always comes on with the NFL network

Same here except my default power on channel is CNBC. 

I’m having the same issue. My x1 turns on with ESPN channel even though it’s not the last channel I had on. Not a huge problem thought it was supposed to be the last channel I had on. 

It is supposed to be on the same channel as it was when you turn on your TV. We have two sets that behave as expected and two sets that show the behavior that we are all talking about. I was hoping that the Xfinity employee that responded to the original poster, would pop in here and offer some help. However, I found another similar community thread where the Xfinity employee could not help, but asked the person to send a DM and they would try to work out.

Frankly, I don’t think that Xfinity knows how to fix this problem. It’s not the end of the world for the TV to not default to the last channel watched on powering up, but for the king’s ransom I pay for internet, cable, phone and some of the bells and whistles I have, I expect things to work as they should.

I will comment again here.

I have two Cisco XiD X1 and one Pace XiD X1 boxes. Two are in bedrooms and one is in the living room. In my game room I have a PX013ANM DVR X1 box. I unplugged the box in the game room which is the PX013ANM box to see if that worked.

The TV in the living room which has one of the Cisco boxes still starts on ABC when powering up. The TV in the game room, which is the one connected PX013ANM DVR box, did show the last station tuned to when I powered it up. However, I won’t know for sure if it will stay working because the set will come on to the last channel watched if it hasn’t been long since the TV was shut off and powered up again. Tomorrow morning will be a better test when it is powered up.

In any event, that still doesn’t explain why this occurs and the TV in the living room is still defaulting to ABC upon power up. I realize this isn’t a widespread problem, but that doesn’t make it any less irritating and annoying. And like I said, I expect it to work as it should.

We have the same problem on our main box except our channel is CBS.

Xfinity,

Since we all seem to have the same problem, is anyone trying to fix the issue? You seem to ask a lot of questions but not offering any solutions.

Can we expect a fix for this issue?

I am having the same problem. When I turn my TV on the Hallmark channel comes on even when it was not the last channel watched. I have restarted the box, restarted the system, unplugged the power & cable cords for 5 minutes. After doing these things it worked fine for one time turning on, but once I turned it off and on again I'm having the same problem.This is only happening to the bedroom TV and it started on Monday (4/17/23). Please find a solution to this problem since it seems to be happening to many of Xfinity customers.

I am having the same issue. Started yesterday 

Having same problem. Started about a week ago