Turner Classic Movies

I can't see that TCM is offered at all on Xfinity......it moved from basic to "more entertainment & sports" in 2019, but my current listing of channels (everything is listed, but I don't get them all) and TCM is not in that list anywhere.

What happened? Where is it?

Responses

XfinityAmandaB

Official Employee

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2.1K Messages

3 years ago

Hello there @Jeffrey.c1! Thank you so much for reaching out for help with TCM! Turner Classic Movie channel is still part of our lineup options and is included in our More Sports and Entertainment package!

You can take a look here at this page for more details and information on what is included as well as the option to add to your account! https://comca.st/3bSP2b3

(edited)

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Jeffrey.c1

Regular Visitor

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4 Messages

3 years ago

That's not an option most customers want. We already have an abundance of channels that nobody watches. Of the over 200 channels (and your solution is to add more) we watch about four or five. The exact reason people cut the cord. That and the price.

Cable companies don't offer true ala cart options and never will. And because you don't, people are leaving the platform. The net result of that is increased cost of internet and bundles packages from the likes of Paramount, Disney and Comcast.

We'll evaluate what we have in the contract time left and probably cancel the cable subscription.

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user_4325L5

New Poster

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3 Messages

3 years ago

I am in a similar dilemma. I would like to get TCM, but I would also like to modify my whole package - possibly to have access to Netflix without paying yet another premium (it is included free in other packages). I have been considering cutting the cord completely and going with Internet only. XFinity was tolerable when the cost was at the introductory rate, but now I just got hit with another $30 increase with no additional benefit. I tried exploring my options online, but the XFinity/Comcast site only throws me into an endless loop or gives an error message that directs me to a robot. This is VERY frustrating.

1

XfinityGabby

Official Employee

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1.5K Messages

Hello @user_4325L5, thanks for taking the time to reach out to our team regarding the bill increase and your channel lineup inquiries. We will be more than happy to help! Please send a Direct Message with your full name and address so we can proceed.

Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

(edited)

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3 years ago

0

Channels and Programming

Jeffrey.c1

Turner Classic Movies

XfinityAmandaB

Jeffrey.c1

user_4325L5

XfinityGabby

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